QUESTIONS AND ANSWERS
What You Need to Know
WHAT IS YOUR CANCELLATION POLICY?
You can opt to cancel at any time however the cancellation will only take place at the end of your agreed term, once all payments have been made. A cancellation before expiration will not cancel or refund the remaining deliveries of your subscription boxes, this will stop at the end of your selected term.
CAN I CHANGE PLANS AT ANY TIME?
If you would like to change your subscription you must wait until your current plan expires or is cancelled.
WHEN WILL I RECEIVE MY SUBSCRIPTION BOX?
We despatch subscription boxes throughout the month depending on the date we receive your payment.
CAN I TEMPORARILY SUSPEND MY SUBSCRIPTION?
Yes you can pause or cancel our 1 month plan at any time. However, our 12 month subscriptions cannot be suspended or cancelled once in progress.